Dealer & Dining

Effective 9 September 2026

Privacy Policy

Dealer & Dining respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website, book a table, or join our offline poker evenings.

This policy applies to all interactions with Dealer & Dining, including our website, phone bookings, and in-person visits. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). The policy is effective as of 9 September 2026 and may be updated from time to time.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when making a reservation, joining our offline poker evenings, or contacting us. This may include your name, phone number, email address, and any dietary requirements or accessibility needs.

  • Reservation details such as date, time, and party size.
  • Preferences for seating, dining, or poker table arrangements.
  • Any messages or requests you send through our contact form.

Information Collected Automatically

When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, and pages visited. This helps us improve our site and understand how visitors interact with our content.

  • Cookies and similar technologies may be used as described in our Cookie Policy.
  • We do not collect sensitive information without your explicit consent.

Information from In-Person Visits

When you dine or join a poker night at our venue, we may record your name and contact details for reservation management and to ensure a safe, enjoyable experience. CCTV may operate in public areas for security purposes.

  • CCTV footage is used solely for safety and security.
  • We do not collect financial information; all payments are processed by third-party providers.

How We Use Your Information

Purposes of Use

We use your personal information to manage reservations, communicate with you about your bookings, respond to enquiries, and improve our services. If you participate in our offline poker evenings, we use your details to coordinate events and ensure a fair, social atmosphere.

  • To process and confirm table bookings and poker night registrations.
  • To send you important updates about your visit or event.
  • To personalise your dining experience based on preferences.
  • To comply with legal obligations and ensure venue safety.

Disclosure of Your Information

Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our website, processing bookings, or providing services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

  • Examples include reservation platforms, email service providers, and IT support.
  • We do not sell or rent your personal information to third parties.

Legal Requirements

We may disclose your information if required by law, such as in response to a court order or government request, or to protect the rights, property, or safety of Dealer & Dining, our guests, or others.

  • Disclosures are limited to what is legally necessary.
  • We will notify you where feasible and appropriate.

Data Security and Retention

Security Measures

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes physical security at our venue, restricted access to digital systems, and encryption of data in transit.

  • Our website uses HTTPS to secure data transmission.
  • Access to personal information is limited to authorised staff.
  • We regularly review our security practices.

Retention Period

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. After that, we securely delete or anonymise the data.

  • Reservation records are typically kept for 12 months.
  • CCTV footage is retained for a limited period as per security policy.

Your Rights and Choices

Access, Correction, and Complaints

You have the right to request access to the personal information we hold about you, to ask for corrections if it is inaccurate, and to lodge a complaint if you believe we have breached the Australian Privacy Principles.

  • To request access or correction, contact us using the details below.
  • We will respond to requests within 30 days.
  • If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

No Online Gambling Statement

Our Commitment to Social, Offline Poker

Dealer & Dining is a restaurant and social venue, not an online gambling platform. Our poker evenings are purely social and recreational, played at physical poker tables in our card lounge. No real-money wagering, betting, or online gambling occurs on this website or at our venue.

  • All poker activities are for entertainment and social interaction.
  • No financial transactions related to gambling are processed.
  • We comply with all relevant Australian laws regarding social gaming.

Changes to This Policy

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and we will indicate the effective date at the top.

  • Material changes will be highlighted on our website.
  • Continued use of our services after changes constitutes acceptance.

Contact Us About Privacy

Privacy Enquiries

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us using the details below. We are happy to assist with access requests, corrections, or complaints.